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Exchanges: If the customer chooses to exchange the item for a different size, color, or style, we will provide a free exchange. The customer will be responsible for shipping the item back to us, and we will cover the cost of shipping the new item to them.
Exceptions: We reserve the right to refuse a return or exchange request if the item does not meet the eligibility criteria, or if we suspect fraudulent or abusive behavior.
Shipping Damage: If an item arrives damaged, the customer must contact our customer service team within 1 day of receiving the item. We will provide instructions for returning the damaged item, and we will cover the cost of shipping a replacement item to the customer.
Final Sale Items: Items marked as final sale are not eligible for return or exchange.
Again, please note that these are just examples and you should tailor your policy to your specific business and customer needs. Additionally, you should consult with a legal professional to ensure that your policy complies with applicable laws and regulations.