Refund Policy

Return and Exchange Policy:

Eligibility: Customers can request a return or exchange of an item purchased from our website within 2 days from the date of delivery.

Condition of Item: Returned or exchanged items must be in their original condition, unworn, unwashed, and with all tags attached. Any item that has been used, damaged, or altered in any way will not be eligible for a return or exchange.

Process: Customers can initiate a return or exchange request by contacting our customer service team via email info@nightydress.shopor phone +923377184116. Our team will guide them through the process and provide instructions for returning the item.

Refunds: If the customer chooses to return the item for a refund, we will issue a refund for the full purchase price of the item, excluding any shipping or handling fees. Refunds will be issued in the original form of payment within 5-8 days of receiving the returned item.